Shipping policy

Shipping Policy

Domestic Shipping (Malta)

  1. Processing Time: Orders typically ship within 1-2 business days of payment confirmation, excluding weekends and public holidays.

  2. Shipping Method: We offer express shipping for deliveries within Malta.

  3. Shipping Cost: The cost for express domestic shipping is €5 per order.

  4. Delivery Time: Express delivery within Malta generally takes 1 business days, subject to stock availability.

  5. Order Tracking: Customers will receive a shipping confirmation email with tracking information once their order has been dispatched.

  6. Delivery Partners: We work with reputable shipping partners such as DHL to ensure timely and secure delivery of orders within Malta.

International Shipping (EU Countries)

  1. Processing Time: International orders are typically processed within 1-2 business days of payment confirmation, excluding weekends and public holidays.

  2. Shipping Method: We offer express shipping for deliveries to EU countries.

  3. Shipping Cost: The cost for express shipping to EU countries is €25 per order.

  4. Delivery Time: Delivery times to EU countries vary depending on stock availability. Orders are shipped via express delivery with an estimated delivery time of 1-2 business days, subject to stock availability.

  5. Order Tracking: Customers will receive a shipping confirmation email with tracking information once their international order has been dispatched.

  6. Delivery Partners: We partner with reliable international shipping carriers such as DHL and FedEx to ensure safe and efficient delivery of orders to EU countries.

Note: Delivery times may be affected by factors beyond our control, such as customs processing delays or unforeseen circumstances. We strive to provide accurate shipping estimates and work diligently to ensure timely delivery of all orders.

For any further inquiries regarding shipping, please contact our customer service team at info@dutedesign.com